> Source: https://builder-docs.ema.ai/agent-reference/core/send-email
> Title: Send Email Agent

# Send Email Agent

The Send Email agent sends emails with support for attachments, CC/BCC recipients, HTML formatting, and read tracking. It is the dedicated agent for email delivery -- prefer it over the Intelligent Actions agent for sending emails.

## Use Cases

-   Your workflow needs to send an email as its final action.
-   You need to include attachments, HTML formatting, or read receipts.
-   You want explicit control over email recipients, subject, and body.

## Inputs

Input

Type

Description

`to`

Text

Recipient email address(es).

`subject`

Text

Email subject line.

`body`

Text

Email body content (plain text or HTML).

`attachments`

Document\[\]

(Optional) Files to attach.

`cc`

Text

(Optional) CC recipient(s).

`bcc`

Text

(Optional) BCC recipient(s).

## Outputs

Output

Type

Description

`status`

Text

Delivery status (sent, failed, etc.).

## Configurations

Parameter

Description

Default

`from_address`

The sender email address.

AI Employee's configured email

`html_enabled`

Whether to send the body as HTML.

`false`

## How to Use This Agent

```
ticket_trigger -> knowledge_search -> respond_using_search_results -> send_email -> workflow_output
```

## Related Agents

-   [Intelligent Actions](/legacy-docs/agent-reference/core/intelligent-actions) -- for other communication channels (Slack, Teams, etc.).
-   [Generate Document](/legacy-docs/agent-reference/core/generate-document) -- for creating document attachments.